KCV All Hubs Service


Please visit your local hub page Dover District, Folkestone & Hythe, Thanet for information on how to contact us regarding your local Good Neighbours Service.


The Good Neighbours Service is a volunteer befriending service aimed at reducing the feeling of loneliness and isolation among older people in our communities.

“They don’t know the joy they bring. When you don’t see anybody and then someone like Tracey turns up and they’re worth their weight in gold .. I appreciate Tracey enormously, and you [too] because she couldn’t do what she does without you [in the office].”

Our volunteers are not carers, cleaners or nurses, but can help by simply being a friend. We hope to help our members gain in confidence so that they can leave the house, use technology or simply be able to have a friendly conversation and build a lasting friendship through regularly visits, from the same volunteer, on a long term basis.

“Lynn is a godsend getting shopping. She pops in now and then after work for a chat.  She is lovely and she is more a friend now.  The Good Neighbour service is a very good service for everyone”.

Rest assured that each and every one of our volunteer befrienders has undergone a rigorous checking and training process before joining and being introduced to anyone. This process includes: Enhanced Disclosure and Barring Service (DBS) checks; receipt of satisfactory references; a face-to-face interview and induction with one of our team members at Kent Coast Volunteering.

“It has made such a difference to my life. I so look forward to seeing my volunteer.”

The Good Neighbours Service can provide a link to the outside world both for the volunteers and the people they befriend; often acting as a gateway to other services and valuable support. The volunteers gain satisfaction in knowing what a positive impact just an hour a week of their company can make on someone’s life. It can make them feel they are helping their community, and many enjoy learning about the old days and sharing experiences.