Your privacy is extremely important to us. This policy explains what personal information we collect, how we use it and how you can check and update any of your personal information, unsubscribe or remove yourself from our services.
Under the terms of the GDPR, the lawful basis on which we process your personal data is ‘Contractual’. By registering to use our services, you will be entering into an agreement with Kent Coast Volunteering which allows us to record and process your personal information to enable us to fulfil your request. We will only use information for the purpose for which it was originally collected.
We promise to:
Whilst we use all reasonable measures to protect your security, we deem it prudent to advise users that data transmission over the Internet cannot be guaranteed as 100% secure, and therefore you use the website at your own risk.
Please note that to receive any information on Kent Coast Volunteering’s services, events, activities, training and development opportunities offered by us and third-party providers, etc, we will need you to give your consent.
This consent is NOT a precondition of us providing a service to you and is optional. If you give your consent you may withdraw that consent at any time by contacting us.
How do we collect information?
We collect information when you register to use our services and if you contact us we may keep a record of that correspondence.
What information do we collect?
The information we collect about you includes things like:
How we use your information
We use and analyse your information to help us provide and improve our services, sometimes we’ll anonymise this information, so you won’t be identified.
Specifically, we use your information to:
Where you have given your consent, to provide you with additional information we may occasionally contact you to share information about matters that we think may be of interest, including:
In this respect, this consent is not a precondition of us providing our services to you and is optional. We will not pass on your details to any third-party. You may withdraw this consent at any time by clicking the unsubscribe link in the email or by contacting us.
Do we disclose any information to third-parties?
We respect your privacy and will not share your information without your permission. Any information collected is used only for its intended purpose.
We will not share any of your details with another organisation for any other reason than actioning your request.
Where you register your information to use our services, we only pass on information to the relevant third-party eg:
If you are an individual:
If you are an organisation:
We have third party data protection agreements with trusted third-party partners who assist us in operating our website or conducting our business. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Processing and storing your information via third-party organisations
We use third-party cloud storage providers, email providers, email marketing and CRM systems to support us with storing and sharing your information. All the organisations we use are committed to meeting the data protection standards of the GDPR.
Your information may be stored or shared with any of the following providers listed below; you can find out more information on their GDPR compliance via the links.
Your data may also be available to our website provider to enable us and them to deliver their service to us, carry out analysis and research on demographics, interests and behavior of our users and supporters to help us gain a better understanding of them to enable us to improve our services. This may include connecting data we receive from you on the website to data available from other sources. Your personally identifiable data will only be used where it is necessary for the analysis required, and where your interests for privacy are not deemed to outweigh their legitimate interests in developing new services for us. In the case of this activity the following will apply:
How do we protect your information?
We hold personal information in a combination of secure computer storage facilities and paper-based files and other records and take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure. We make sure that when we use another organisation to provide a service for us, they have appropriate security measures.
How do we obtain your consent?
Where our use of your personal information requires your consent, such consent will be provided in accordance with the relevant agreement, contract or opt-in service you may have entered into with us.
Why we keep hold of your information
We keep information while you’re using our services and after you’ve left us, but only as long as we need it for the purposes described above.
Accessing your information, making corrections or deletions
Please email, phone or write to us at: email: [email protected], tel: 01843 609334, post: Manager (Data Protection), Kent Coast Volunteering, Kent Innovation centre, Millennium Way, Broadstairs, CT10 2QQ.